Costa Coffee – Customer Service Assistant – Full Time Job at Moto Hospitality Ltd – Cambridge
A typical day as a Moto Customer Service Assistant? There’s no such thing. And, even if there were, there are so many things that would make it different for each of us, here at our motorway rest stops up and down the UK.
Firstly, who you are and what motivates you.
You might be a student looking for flexible working opportunities to fit around your study and avoid student debt. Or a parent looking to fit work around family commitments but still develop a career with real scope. Or maybe you’re someone who is ambitious who knows just how amazing it will be for your career to be part of a business that offers exposure to so many fabulous brands under one roof…
Our partner brands are the second reason there’s no such thing as an average day here, in fact.
They include WCP, KFC, M&S, Burger King, Greggs, Prêt A Manger, WHSmith and more. Whichever you come to join us in, you can be guaranteed that it will be different to working for any of the others. As you progress, you’ll have the chance to think about moving between our brands to develop your skills and career potential. How can you ever sum up such variety of opportunity into a ‘typical day’?
Speaking of variety, every day as a Customer Service Assistant here will be filled with it.
It’s anyone’s guess what could happen on a given day. Maybe a famous face will stop in for a bottle of sparkling water from M&S on their way past. Maybe a hen party will call in desperate for a coffee fix from Costa after a heavy night. Maybe a documentary film crew will show up, following a rock band on tour and filming them while they enjoy a Whopper meal. You just can’t predict who’ll turn up or what will happen, which just adds to the fun!
Well, actually, there’s one predictable aspect of working here.
Varied as working life at Moto most certainly is, there’s one thing that never changes, whether it’s 5am on a Monday in Greggs or 4pm on a Saturday in KFC. And that’s the fabulous level of customer service that our colleagues offer. Join Moto and you’ll go all out to transform the UK’s rest stop experience. Making stopping here one of the most memorable parts of every customer’s journey.
It’s an honor and a privilege and Customer Service Assistants who treat it as such can expect the following in return:
Flexible hours including fixed shifts, compressed hours, so whether you are an early bird or a night owl we have shifts to suit
No previous experience is required as our fantastic training will give you the skills you need
Up to 60% discount for you, your partner as well as your family and friends
Enhanced benefits, including maternity, paternity, pension, sick pay and life assurance
Fabulous training and development opportunities including funding qualifications
Rewarded for success from a simple ‘Thank you’ to a well deserved recognition award and from January 2022 we are introducing a bonus scheme for all colleagues
Hourly rates of pay will differ for under 18’s
Which is why we’ve made it our motto to say: Where our customer’s journey pauses, yours just begins.
About the Company
Company: Moto Hospitality Ltd –
Company Location: Cambridge