Overview

Flight Services Specialist Jobs in Roxbury – Massachusetts – USA at Apollo Jets

Title: Flight Services Specialist

Company: Apollo Jets

Location: Roxbury – Massachusetts – USA

Type: Full Time

Category: Customer Service/Help Desk, Tourism/Travel

Location: Roxbury
Description:

As a flight services specialist you will be directly responsible for the full client experience from initial request to trip completion.

You areresponsible for ensuring that the organization is delivering a positive experience for customers and upholding the brand(s), while efficiently managing costs, expectations and resources.

Tasks:
Field requests from clients
Source both on fleet and off fleet options
Present options to client while advising on any performance restrictions (runway, temperatures, weather etc.)
Contract client and secure aircraft with operator
Create trip itineraries
Book catering and ground transportation when requested
Flight track

Aviation Experience is a plus but not required.

You willreceive on job training and will be educated on all aspects of the position. MUST be able to work with teammates in a high paced environment while being able to multi-task and prioritize. This is a 24/7 business so candidate MUST be willing to work flexible hours including early morning, late night, overnight, weekdays, weekends and holidays.

Qualifications&

Experience:

High school diploma or GED. College degree preferred

Ability tomulti-task and work in a team environment
Proficient with PC and Microsoft Office, ability to learn new programs quickly
Excellent written and verbal communication skills

Ability toanalyze complex situations, problem solve, and effectively prioritize tasks
Highly detail oriented with excellent analytical and organizational skills
Extremely proactive, responsive and available

Ability towork a flexible work schedule including early morning, late night, overnight, weekdays, weekends and holidays

 

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