Group Travel Coordinator

The Group & Golf Sales Specialist is responsible for providing a first-class comprehensive group and golf vacation booking service for our travel agent partners and direct clients. The Group & Golf Sales Specialist will have a primary focus on delivering top group and golf vacations while providing a helpful and informative touch to each and every customer.

Duties & Responsibilities

• Manage all aspects of sales, operations, and accounting within established administrative procedures.
• Proactively manage and maintain land and air inventory for agents within deadlines as well as updating overseas offices.
• Cultivate long term relationships with repeat agents and clients; establish and develop relationships with new accounts.
• Responsible for Building quotes from approved vendors and delivering to clients in a timely and professional manner.
• Responsible for booking transportation, accommodations and tours for customized Groups.
• Ensure groups are operated effectively by paying special attention to detailed time schedules, special requirements, etc.
• Responsible for recording credit card transactions, received checks and providing receipts.
• Manage all administrative tasks involved with the operation of a group (updating the booking in the internal reservation system, invoicing clients, authorizing payments etc.) while monitoring group specific deadlines.
• Effective communication with clients and strategic partners (DMC’s and Vendors).
• Handle and manage multiple files on assigned group bookings.
• Provide exceptional customer service, while fulfilling the duties with enthusiasm and diligence.
• Process and generate group invoice, rooming list, tour vouchers, and final travel documents.

Qualifications

• Strong sales and service skills, required; (minimum 2 years)
• Excellent communication skills (written and verbal), required
• Highly motivated, working both independently and as part of the team
• Knowledge of travel and tourism, required
• Ability to analyze rates, understand operating logistics, manage markups
• Strong computer skills, required
• Ability to pay attention to detail and keep organized while working in a busy office environment
• Additional language skills a plus

Working for Us:

• We provide complete training on our products and services for this role as well as the destinations
• We have a passion for our work and thrive on fast paced quick to market offers for our customers
• We are driven and results orientated and enjoy celebrating success
• Strong candidates can and do advance

Job Type: Full-time

Pay: $40,000 – $50,000 per year

Job Type: Full-time

Pay: $40,000.00 – $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

Education:

• High school or equivalent (Preferred)

Experience:

• sales: 2 years (Preferred)
• travel industry: 2 years (Preferred)

Work Location: Remote