Lead Travel Agent

Bring your passion and energy to our growing team. We’re hiring!

Lead Travel Agent (Hybrid/Remote)

Full time or Part time, US

As part of the Travel Consultant Team, you will be the primary point of contact for our clients and will provide active travel consultation to them. You will build a strong relationship with the client and deliver an excellent and personalized service.

As a Lead Travel Agent, you will

You will appropriately guide and consistently provide consultation to the client

Search and confirm travel reservations for the client

Provide the client with the required industry information, such as low fares, exchange costs and penalties

Use the appropriate BCD Travel tools and systems to complete requests

Perform follow-up as needed and within the time frame promised to the client

Maintain up-to-date knowledge and application of travel supplier rules

About you

Experience in a customer service-oriented position

Excellent problem solving and/or critical thinking skills

Able to handle multiple priorities simultaneously

Strong verbal and written communication skills in

Ability to work independently, exercising discretion and judgment

About us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

Flexible working hours and work-from-home or remote opportunities

Opportunities to grow your skillset and career

Generous vacation days so you can rest and recharge

A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

Travel industry professional perks and discounts

An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we encourage you to apply. You may be just the right candidate for this or other positions.

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