Overview

Night Auditor Jobs in Marina del Rey, CA at Courtyard & Residence Inn by Marriott

Title: Night Auditor

Company: Courtyard & Residence Inn by Marriott

Location: Marina del Rey, CA

NIGHT AUDITOR
POSITION SUMMARY
Promote an atmosphere that ensures pro-active, friendly and efficient services for our Guests. Ensure Guests needs are meet and expectations are exceed. Follow company Pillars. This position if for a full time night auditor for dual properties, for a Residence Inn and Courtyard Hotel, as well as a full service restaurant. Basic accounting skills are required as well as PMS system Fosse experience.
KEY DUTIES & RESPONSIBILITIESExceed Guest Expectations by: Providing a warm welcome Making the visit memorable Own it! Acting as an Ambassador to guests Deliver Quality Everyday Communicate with a Smile Project a hospitable Demeanor Demonstrate teamwork Keep it clean and safe Attempting to resolve complaints immediately * Follow proper cash / check / credit card/ AR control procedures * Follow SOPs for registering guests * Follow requests by Sales Department for up-selling, marketing packages. PMS system Fosse is required for a full time Night Auditor position and preferer at least 2 years of Night Audit experience in the hotel industry.
SKILLS, KNOWLEDGE & ABILITIES
*Excellent Interpersonal skills: ability to engage guests and other employees * Knowledgeable about your Property’s layout, facilities and services and the local area, including attractions and amenities so that you can answer questions from Guests. * Strong computer skills, able to input reservations * Well Groomed, professional appearance * Enjoy selling/ marketing the hotel in person and on the phone * Excellent verbal communication skills * Bilingual is plus, as well as doing the financial audit, balancing the books, reviewing guest ledgers, basic accounting is required as well as audit banks.
*PMS SYSTEM (Fosse is required with at least 2 year of hotel night audit experience)
CORE COMPETENCIES
*Energetic, Must have a sense of urgency * Honest, ethical * Extrovert, friendly * Problem Solve; able to “think on your feet”
PHYSICAL REQUIREMENTS
*Able to work a varied schedule including nights and weekends as the business dictates * Ability to work on a computer for extended of time (maximum 8 hours at a time, 8 hours in total/day) * Ability to stand for long periods of time (maximum of 8 hours at a time, 8 hours total a day) *Ability to speak and hear on a phone within a shared work space * Must be able to handle stress; from Guests and Employees *Ability to lift or carry up to 50 pounds. (i.e. PC or various equipment)
Job Type: Full-time
Pay: $19.00 – $20.00 per hour
Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Vision insurance

Schedule:

8 hour shift
Holidays
Night shift
Overtime
Weekend availability

Ability to commute/relocate:

Marina del Rey, CA 90292: Reliably commute or planning to relocate before starting work (Required)

Experience:

Hotel Night Audit: 1 year (Required)

Work Location: One location

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About Courtyard & Residence Inn by Marriott