Night Porter Job at Hilton Hotels & Resorts – York
Hilton York Hotel
1 Tower Street
York YO1 9WD
Looking to join a culture of excellence as a Night Porter and be part of the most recognised name in the hospitality industry?
“We are Hilton! We are Hospitality!”
We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of “Great places to work”, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career.
Why join the Hilton family as a Night Porter?
“It’s your world” –Your next role could be as a Supervisor, or why not move into a different department like Sales, Accounts or Human Resources in over 100 different countries
Personal Development programmes
Worldwide travel perks – up to 30 nights at discounted rates and 50% F&B discounts
Industry leading benefits including contributory pension scheme, discounted dental and health cover, and high street discounts
28 days holidays including bank holidays (increasing yearly)
Complimentary meals on duty and uniforms provided
What will I be doing?
Achieve positive outcomes from Guest queries in a timely and efficient manner
Assist Guests, as necessary
Deliver of guest mail, newspapers and express check out bills to rooms
Demonstrate a high level of customer service at all times
Collect room service/ breakfast cards
Assist Night Management with fire walks, and, in case of an emergency
Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
Assist with Health and Safety Checks and Night Walks
What are we looking for?
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Ability to work on your own and as part of a team
Competent level of IT Proficiency
Brand : Hilton Hotels & Resorts
: Evening Job
: Team Member
: Guest Services, Operations, and Front Office
About the Company
Company: Hilton Hotels & Resorts –
Company Location: York