Overview

Night Porter Job at Hilton Hotels & Resorts – York

Work Locations

:

Hilton York Hotel

1 Tower Street

York YO1 9WD

Looking to join a culture of excellence as a Night Porter and be part of the most recognised name in the hospitality industry?

“We are Hilton! We are Hospitality!”

We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of “Great places to work”, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career.

Why join the Hilton family as a Night Porter?

“It’s your world” –Your next role could be as a Supervisor, or why not move into a different department like Sales, Accounts or Human Resources in over 100 different countries

Personal Development programmes

Worldwide travel perks – up to 30 nights at discounted rates and 50% F&B discounts

Industry leading benefits including contributory pension scheme, discounted dental and health cover, and high street discounts

28 days holidays including bank holidays (increasing yearly)

Complimentary meals on duty and uniforms provided

What will I be doing?

Achieve positive outcomes from Guest queries in a timely and efficient manner

Assist Guests, as necessary

Deliver of guest mail, newspapers and express check out bills to rooms

Demonstrate a high level of customer service at all times

Collect room service/ breakfast cards

Assist Night Management with fire walks, and, in case of an emergency

Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area

Assist with Health and Safety Checks and Night Walks

What are we looking for?

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Excellent grooming standards

Ability to work on your own and as part of a team

Competent level of IT Proficiency

EOE/AA/Disabled/Veterans

Schedule

: Full-time

Brand : Hilton Hotels & Resorts

Shift

: Evening Job

Job Level

: Team Member

Job

: Guest Services, Operations, and Front Office

About the Company

Company: Hilton Hotels & Resorts –

Company Location:  York

Estimated Salary:

About Hilton Hotels & Resorts -